Cancellation Policy

Depending on when you make a cancellation, we will charge you for all or part of the cost of your room. If we are able to rent the room out to another guest, however, you will not be charged. This policy is also in effect for late arrivals or early departures.

  • 29 – 14 days before arrival: 30 % of total cost
  • 13 – 7 days before arrival: 50 % of total cost
  • 6 – 0 days before arrival: 100 % of total cost

Please note: You must notify us of all cancellations in writing.

Cancellation Insurance

To avoid unnecessary charges, we recommend taking out cancellation insurance. We are happy to help you in obtaining this service. You can find more information on cancellation insurance from “Die Mobiliar” in the following PDF file.

General Terms and Conditions

You can find a link to the PDF file of our our general terms and conditions here.