Cancellation Policy

Cancellation policy for direct bookings
Regular cancellation policy
Until 5 days before arrival: no charge
4 – 0 days before arrival: 100% charge of accommodation
 
Cancellation policy during our high season
Until 28 days before arrival: no charge
27 – 0 days before arrival: 100% charge of accommodation
 
Cancellations require the written form.
The penalty fee will not be enforced, if we have been able to rebook the cancelled room.
The same penalty fee will apply in case of a late arrival or premature departure.

Cancellation Insurance

To avoid unnecessary charges, we recommend taking out cancellation insurance. We are happy to help you in obtaining this service.

General Terms and Conditions

You can find a link to the PDF file of our our general terms and conditions here.