General Terms and Conditions

Download pdf general terms and conditions

Cancellation of your room reservation or curtailment of your stay
In order to avoid unpleasantness, we recommend that you take out cancellation insurance.

Cancellation policy for direct bookings
Regular cancellation policy
Until 5 days before arrival: no charge
4 – 0 days before arrival: 100% charge of accommodation
 
Cancellation policy during our high season
Until 28 days before arrival: no charge
27 – 0 days before arrival: 100% charge of accommodation
 
Cancellations require the written form.
The penalty fee will not be enforced, if we have been able to rebook the cancelled room.
The same penalty fee will apply in case of a late arrival or premature departure.