General Terms and Conditions

Download pdf general terms and conditions



Cancellation of your room reservation or curtailment of your stay
In order to avoid unpleasantness, we recommend that you take out cancellation insurance.


Download pdf cancellation insurance

Cancellation policy

  • until 30 days before arrival: no charge
  • 29 – 14 days before arrival: 30 % charge of accommodation
  • 13 – 7 days before arrival: 50 % charge of accommodation
  • 6 – 0 days before arrival: 100% charge of accommodation


These penalty charges will not be enforced if we have been able to rebook the room.
Cancellations will not be accepted unless they are notified in writing.