Important Information about our Massages
Clothing recommendations for your massage
We recommend enjoying your massage without clothing. Your body will be covered by a towel during treatment, and the body part being massaged or treated is left exposed.
Cancellations / Rescheduling Appointments
If you have scheduled an appointment, we will reserve the indicated time period for you. If you must cancel an appointment for personal reasons, please inform us at least 24 hours before the start of your treatment. Please understand that missed appointments or those cancelled with less than 24 hours notice must be charged in full.
Please arrive at the entrance to our Baan Saabai massage area a few minutes before your appointment. If your therapist or room is booked for another appointment following yours and you arrive late, we will unfortunately have to shorten your treatment accordingly.
Special Medical Needs
Please inform your therapist of any special medical needs, conditions, etc. before your treatment begins. If you do not notify us of any such needs, we will assume that you are healthy and medically approved to receive a massage at our hotel.