General Terms and Conditions

    Download pdf general terms and conditions

    Cancellation of your room reservation or curtailment of your stay
    In order to avoid unpleasantness, we recommend that you take out cancellation insurance.

    Cancellation policy for direct bookings

    Regular cancellation policy
    Until 5 days before arrival: no charge
    4 – 0 days before arrival: 100% charge of accommodation
     
    Cancellation policy during our high season
    Until 28 days before arrival: no charge
    27 – 0 days before arrival: 100% charge of accommodation
     
    Cancellations require the written form.
    The penalty fee will not be enforced, if we have been able to rebook the cancelled room.
    The same penalty fee will apply in case of a late arrival or premature departure.
    vioma GmbH - Wir machen Hotels erfolgreich

    Privacy preferences

    We use cookies on our website. Some of them are essential, while others help us to improve this website and your experience.

    You can change the settings at any time in the content dialog. More information on data processing can be found in the privacy policy.

    Overview of non-essential cookies

    You can activate and deactivate the Tags / Trackers / Analyse-Tools individually here.

    Overview of non-essential cookiesBack

    Privacy policyLegal Notice